ASV Vulnerability Dispute

To lodge an ASV vulnerability dispute, please complete and submit the provided form. Your dispute will be acknowledged by Vectra and reviewed by Security Metrics ASV.

Once you have submitted your dispute, enquiries regarding the dispute can be made by contacting the Vectra PCI Service Desk either by telephone or email.

PCI DSS Service Desk

Monday to Friday 9am-5pm
Australian Central Time

ASV False Positive

Company Name

Scan ID

IP Address / URL

Dispute Type

Contact Name

Contact Email Address

Contact Phone Number

Additional Information

File Upload

Attaching files such as screen dumps, log files and other documents is optional but can assist greatly in supporting your dispute. Please archive all files into a single zip file.

Maximum file size: 20MB

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